Delivery and Support
Lifeworks can be made available to clients in the way which best meets their requirements. It can be installed and run on the client’s own servers, or hosted on SBC Systems’ servers, or put on the client’s designated IT service provider’s servers.
Regardless of the delivery method you choose, SBC's setup services include the configuration/implementation of Lifeworks to your business requirements, skills transfer appropiate to your delivery option and post-implementation support.
Lifeworks is configured to your particular plan and administrative requirements. We use a proven, five-phase implementation methodology. Throughout our comprehensive process, your dedicated Client Delivery Manager will be responsible for your project's success.
As benefit specialists, SBC designs and implements software that offers the most efficient means of administering complex employee benefit plans. But that's just part of the story. We also support our software with other services that ensure your system delivers maximum functionality and usability. These are described below.
In addition, there are a range of service options available, from self administration by the client, through SBC’s “Managed Benefits” option (where SBC administers the system for the client), to full outsourcing with one of our partners.