What Our Clients Are Saying

Innovative and Flexible

"SBC Systems’ innovative and flexible approach to our specific HR problems as well as their on-site presence for each launch date gave us the confidence that we were delivering a comprehensive service to our employees. The relationship extended far beyond their technology solution. They understood our processes, our data, and our people. Working with SBC has shown they are the leader in HR system service delivery."
Head of Total Rewards, Royal Sun Alliance


Lifeworks provides employers with practical solutions to reduce the time and expense of administering complicated benefit plans. In doing so, our software boosts the productivity of your benefits staff, allowing them to put their time and energy to more strategic use. It’s all about more functionality with less effort.

Ability to administer Defined Benefit, Flexible Benefit and Billing Management

  • Flexibility to purchase just one or all three solutions.
  • Helps you gain greater control of decades of employee data.
  • Ensures that your organisation remains compliant with government regulations and legislation.
  • Eliminates 99% of manual calculations.
  • Eases the integration of HR, payroll and other external systems.

Parameterised rules engine adapts to your needs without costly customisation

  • Allows system to be configured to meet each client's requirements. No code writing is necessary.
  • Enables users to easily change plan provisions without additional investment in programming or implementation.
  • Provides complete integrity of data across all platforms. For instance, an employee requesting a pension estimate from the Self-Service module will get the same result as a benefit administrator running the calculation through the administrative platform.

Web-based platform

  • Can be accessed 24/7 from any computer with Internet capability.
  • Lower cost to implement and maintain than desktop systems.
  • Provides an efficient user interface while maximising system performance.
  • Simple enough for a benefits administrator to maintain.

Flexible Delivery Options

  • Our software and services can be delivered to your organisation in different ways. You choose the method that is best for your business.
  • Hosted on our servers.
  • Installed on your server or those of your IT partner.
  • Delivered through an outsourcing partner. 

Intuitive user interface

  • Provides exactly the features users need to manage benefits more easily and efficiently.
  • Reduces benefits staff time spent on administrative tasks.
  • Encourages employees and managers to use self-service functions rather than turn to your benefits staff for assistance.

Proven methodology

  • SBC professionals have firsthand experience in the benefits field, giving us an exceptional advantage as system designers.

Built-in scheduler for automating data imports, data exports and other administrative batch processes

  • Frees benefits staff from monotonous, repetitious administrative tasks such as report generation.
  • Gives users control over their time.

Role-based security

  • Ensures that only the appropriate users have full access to the sensitive information housed in Lifeworks.

Work flow functionality

  • Ensures the right administrative tasks are completed in the right order so that no step is inadvertently left out.

Superior technology

  • Our systems are built using Microsoft .Net technology and support SQL Server and Oracle databases.
  • SBC actively participates in the Microsoft Independent Software Vendor Partner program.